Frequently Asked Questions

UK orders arrive within 5-7 working days. International delivery takes 7-14 working days. We dispatch within 2-3 working days, and you'll receive tracking information once your piece begins its journey to you.

Yes, we offer free UK delivery on all orders because we believe meaningful clothing should be accessible. International shipping rates are calculated at checkout.

Of course. Once your order is dispatched, you'll receive tracking information. Your journey with us begins the moment you place your order.

Yes, we ship worldwide. Delivery times vary by location (7-14 working days typically), and shipping costs are calculated at checkout based on your location.

Check our Size Chart for exact measurements. Compare it to your own chest, waist, and shoulder measurements. Oversized means extra comfort, so pick based on how loose you want your t-shirt to fit.

Our t-shirts are designed to be oversized, so they have a relaxed, roomy fit. If you prefer a more fitted look, you might consider sizing down.

For our relaxed fits like the Trust Oversized Tee, size down for a more fitted look or stay true to size for the intended relaxed feel. 

We use premium organic cotton, ethically sourced and mindfully chosen. Every fiber carries intention: soft to the touch, kind to the earth, built to last through your journey.

Treat them with the same intention we put into making them. Machine wash cold, tumble dry low, or air dry for best results. Your pieces are designed to age beautifully with you.

Absolutely. Sustainability isn't just about the environment — it's about creating pieces that honor your story for years to come. Our organic cotton is responsibly sourced and ethically produced.

We offer 30 days to return unworn items for a full refund or exchange. We want you to love your piece, and if it doesn't feel right, we're here to help make it right.

Contact us through our website or email, and we'll provide a prepaid returns label for UK orders. International returns are at customer expense, but we'll guide you through the process.

Absolutely. Size exchanges are free within the UK for unworn items. We want your Make Sense piece to feel perfect for your journey.

That's on us, and we'll make it right immediately. Contact us with photos, and we'll send a replacement or full refund — whatever works best for you.

We accept all major credit cards, PayPal, and other secure payment methods. Your transaction is protected and processed securely.

Contact us within 24 hours of placing your order, and we'll do our best to modify or cancel it. Once it's dispatched, we can arrange a return instead.

For wholesale inquiries or bulk orders, please contact us directly. We'd love to discuss how Make Sense can be part of your community's journey.

We exist to help people find meaning in their most challenging moments. Through purposeful clothing, we remind you that behind every struggle lies a lesson, and your comeback story is already being written.

We'd be honored to hear your journey. Tag us on social media or email us directly. Your story has the power to inspire others who are still fighting.

Yes, join our "Journey" newsletter for gentle reminders, early access to new pieces, and stories from our community of warriors and believers.

We're here to help. Contact us directly, and we'll resolve any technical issues quickly so nothing stands between you and your meaningful piece.

Create an account to save your favorite pieces. Sometimes you need time to choose what speaks to your journey — we understand.